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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Nielsen

November 26, 2025

5  out of  5
rating by Robin Nielsen
"Jordan is the best! He’s polite,very knowledgeable, was able to answer all my questions and adjusted my policy to suit my needs. Thanks, Jordan!!"
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Jessica Williams

November 25, 2025

5  out of  5
rating by Jessica Williams
"Very kind, explained the process and products. Kalyn was great!!"
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Olga Tsurkan

November 21, 2025

5  out of  5
rating by Olga Tsurkan
"Karla was very helpful, I received great customer service, very smooth and easy experience, thank you!"
We responded:
"Thank you for your kind feedback! I’m happy to hear that Karla provided great customer service and made your vehicle insurance experience smooth and easy. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future!"
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CK Hendricks

November 21, 2025

5  out of  5
rating by CK Hendricks
"I work with Kalyn over the past few days. We have 4 insurance policies up for renewal at the same time. Kalyn worked through each policy’s and pointed out areas that we might consider making adjustments. This was all done through phone conversations, emails and text messages. Kalyn was very professional and best off all saved us money while improving our coverage."
We responded:
"Thank you for sharing your detailed experience! I’m glad Kalyn was able to assist you with reviewing and adjusting your property insurance, vehicle insurance, and other policies during this busy renewal period. It’s great to hear she provided professional service while saving you money and improving your coverage. We appreciate your trust and are here to support all your insurance needs!"
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Michelle Langsford

November 18, 2025

5  out of  5
rating by Michelle Langsford
"Kalyn is extremely helpful and personable. Her service has encouraged me. Thank you, Kalyn!"
We responded:
"Thank you for your kind words! I’m glad Kalyn’s helpful and personable service made a positive impression and that you found a great price on your vehicle insurance. We appreciate your feedback and look forward to continuing to support your insurance needs."
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Mariah Howard

November 15, 2025

5  out of  5
rating by Mariah Howard
"Kalyn was so helpful finding a new policy for me and my sister! I was super busy and she never gave up with helping me! So grateful for her!"
We responded:
"Thank you for sharing your experience. I’m glad Kalyn was able to assist you and your sister in finding the right life insurance and vehicle insurance policies, especially during your busy schedule. We’re grateful for your trust in our team, and please know that I’m always here to support you with any insurance needs you may have!"
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Marcia Vargas

November 13, 2025

5  out of  5
rating by Marcia Vargas
"I have to agree with a previous reviewer. Jordan Flohr is outstanding. I live in a townhome/condominium so my insurance coverage is a little more complex. Jordan did a thorough review of my policy and brought it up to date. It's going to cost me a little more but the peace of mind is worth it! Thanks, Jordan!"
We responded:
"I really appreciate you taking the time to share your experience! I’m glad I could provide a thorough review of your townhome/condominium insurance coverage and bring your policy up to date. While the cost may have increased, knowing you have the right protection for your home insurance is truly valuable. Thank you for trusting me with your insurance needs!"
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Jorge antonio Ortega torres

November 11, 2025

5  out of  5
rating by Jorge antonio Ortega torres
"Verónica muy amable"
We responded:
"Thank you! "
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Michele Cordell

October 30, 2025

5  out of  5
rating by Michele Cordell
"Karla is great saved me money was easy to understand & got me the coverage i needed!! Karlas definitely the gal to call for your insurance needs!!! Thanks"
We responded:
"Thank you for your enthusiastic feedback! I’m glad I could help save you money and make the vehicle insurance process easy to understand while securing the coverage you needed. I appreciate your recommendation and am always here for your insurance needs."
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Pete Sequeira

October 29, 2025

5  out of  5
rating by Pete Sequeira
"Jordan Flohr at State Farm is the ultimate example of the motto “like a good neighbor “! He took the time to review our policies and answer our questions. Jordan also saved us some money which we really appreciate! Thank you Jordan for being the professional that you are!"
We responded:
"Thank you so much for your wonderful feedback! I’m proud to hear that Jordan exemplifies the “like a good neighbor” motto by taking the time to review your policies and answer your questions. Saving you money while providing professional service is what we strive for. Your appreciation means a lot to all of us!"
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Dezirae Ledesma

October 27, 2025

5  out of  5
rating by Dezirae Ledesma
"She was great and took the time to answer all my questions"
We responded:
"Thank you for your kind words! I’m glad I could provide a great price and take the time to answer all your questions. Your satisfaction with the service means a lot, and I’m here whenever you need assistance with your insurance needs."
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Michael

October 27, 2025

5  out of  5
rating by Michael
"Services for bundling auto and home insurance. Office staff were welcoming and the office was pleasant to be in. Excellent service."
We responded:
"Thank you for highlighting your experience with bundling auto and home insurance! I’m glad our office staff made you feel welcomed and that the environment was pleasant. Providing excellent service when it comes to your auto and home insurance needs is always our goal. We appreciate your feedback!"
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ERNESTO LEPE ZAVALZA

October 24, 2025

5  out of  5
rating by ERNESTO LEPE ZAVALZA
"Great communication with Veronica and very quick response and make it happen very fast!!"
We responded:
"We’re thrilled to hear you had such a positive experience working with Veronica! Providing quick responses and clear communication is a priority, especially when it comes to important coverage like motorcycle and workers' compensation insurance. Thank you for highlighting the great price and service. your feedback truly means a lot!"
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Ernesto Lepe Zavalza

October 24, 2025

5  out of  5
rating by Ernesto Lepe Zavalza
"Good communication and great service !!"
We responded:
"Thank you! "
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Grandma Annie And Freddy

October 22, 2025

5  out of  5
rating by Grandma Annie And Freddy
"This is my wife’s google account because I don’t have one but I wanted to say I was very happy with the service I received from Veronica, from State Farm. Thank you from David Olson"
We responded:
"David, thank you so much for taking the time to share your kind words! I’m glad Veronica could provide you with excellent service and support for your vehicle insurance needs. It means a lot that you chose to share your experience, even through your wife’s account. If you ever need anything else, don’t hesitate to reach out!"
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Lee

October 21, 2025

5  out of  5
rating by Lee
"I’ve been with State Farm for years; my agent retired about a year ago. Since I hadn’t heard from the “new” agent, my neighbors recommended Michael Delgado. Michael did more for me in the first week as my agent than my former agent did in the 12 years I was with him. Michael was able to lower my auto coverage by $600 a year, discovered I was paying for an exposure I hadn’t had for more than two years (which lowered my premium), and reviewed my homeowner coverages to make sure it was adequately protected. If you want an insurance agent who will proactively work YOU, give Michael a call."
We responded:
"Thank you so much for your thoughtful review! I’m happy to hear that I could make such a positive difference for you in a short time. It’s important to me to proactively look out for your best interests and make sure you’re not paying for coverage you don’t need. I truly appreciate your trust and your neighbors’ recommendation. Please don’t hesitate to reach out anytime. I’m here to help!"
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Raul Villanueva

October 21, 2025

5  out of  5
rating by Raul Villanueva
"I loved the good communication and attention from Kalyn always respectful and the help was very good."
We responded:
"We appreciate your kind words about Kalyn! It's wonderful to hear that her respectful communication and attentive service made a positive impact. Providing excellent support in areas like disability and vehicle insurance is very important to us. Thank you for taking the time to share your experience!"
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Roberto Rios

October 20, 2025

5  out of  5
rating by Roberto Rios
"Veronica was very knowledgeable and cordial I was nervous at first because my deadline for getting insured was around the corner, but she helped me with such a professional attitude. I will recommend to all my friends and family."
We responded:
"Thank you so much for sharing your experience! Veronica takes pride in providing knowledgeable and friendly support, especially when time is tight. We're delighted she was able to assist you with professionalism and ease your concerns. Your recommendation means a lot to us and we truly appreciate you spreading the word to your friends and family!"
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J D

October 16, 2025

5  out of  5
rating by J D
"Jordan helped me change my address and get better coverage and discounts at the same time. Very helpful."
We responded:
"Thank you, J D, for your fantastic review! I'm thrilled that Veronica provided you with clear coverage options at a great price while being patient and not pushy. We're pleased to have helped you find a plan that suits your needs. Please feel free to reach out for any future insurance needs! - Michael Delgado, State Farm Insurance Agent, Salem, OR"
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Theresa Stevens

October 10, 2025

5  out of  5
rating by Theresa Stevens
"I would like to thank Veronica for the help with getting new insurance. It was nice experience and quick results thank you Theresa."
We responded:
"Thank you for your kind words! We’re happy to hear Veronica made the process quick and pleasant for you, and we appreciate you taking the time to share your experience."
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Aaron Teifel

October 9, 2025

5  out of  5
rating by Aaron Teifel
"Veronica was outstanding and walked me through the process. I was very pleased with the word process."
We responded:
"We’re glad to hear Veronica provided outstanding support and guided you through the process, it’s great to know you were pleased with how everything went, thank you for your feedback!"
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Imelda Vera

October 6, 2025

5  out of  5
rating by Imelda Vera
"I just switched to State Farm. Veronica was the person who helped me navigate this entire process. Veronica is an incredible person; she answered all my questions and was incredibly helpful. So, if anyone is interested in an insurance company, this is the right one. Ask to speak with Veronica. Me acabo de mover con State Farm, Veronica fue la persona que me ayudó a hacer todo este proceso. Veronica es una persona increíble, contestó todas mis preguntas, me ayudó demasiado. O sea alguien le interesa una aseguranza esta es la correcta y pide hablar con Veronica. Ella ha la Español."
We responded:
"Thank you for sharing your experience! We’re so glad Veronica could guide you through the process and provide such helpful support. We appreciate your recommendation and are happy to offer assistance in both English and Spanish to make things easier for our clients. ¡Gracias por compartir tu experiencia! Nos alegra mucho que Veronica haya podido guiarte durante todo el proceso y brindarte un apoyo tan valioso. Agradecemos tu recomendación y estamos encantados de ofrecer ayuda tanto en inglés como en español para facilitar las cosas a nuestros clientes."
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Ivonne Villatoro

October 3, 2025

5  out of  5
rating by Ivonne Villatoro
"Veronica was very helpful and happy with the service"
We responded:
"Thank you! "
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Sara Nuñez Chavez

October 3, 2025

5  out of  5
rating by Sara Nuñez Chavez
"Muy duenos días la atención muy amable y a mena para mi 10 de 10 la atención con Veronica"
We responded:
"¡Buenos días! Muchas gracias por tus amables palabras. Nos alegra mucho saber que Veronica te brindó una atención amable y agradable, y que calificas tu experiencia con un 10 de 10."
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dak a

October 2, 2025

5  out of  5
rating by dak a
"The customer service was amazing. Karla helped me and was very professional and quick at her job. I got a new plan with State Farm within 10 minutes and I’m very happy I chose them!"
We responded:
"It’s wonderful to hear Karla provided such professional and efficient service, getting you set up quickly, we’re glad you’re happy with your new plan and appreciate you choosing State Farm!"