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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Perez Contreras

April 19, 2025

5  out of  5
rating by Stephanie Perez Contreras
"Excelente atención"
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Thomas Debban

April 15, 2025

5  out of  5
rating by Thomas Debban
"Very patiently waited for me to call her back .Good job thank you thank you for the insurance"
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Veronica •

April 15, 2025

5  out of  5
rating by Veronica •
"I had a wonderful experience working with Karla! She was incredibly personable, kind, and patient with me as we went through my car insurance options. Karla took the time to explain everything clearly and made sure I felt comfortable every step of the way. Not only did she provide excellent customer service, but she also found me an amazing deal that saved me so much money. I am grateful for her help and highly recommend her to anyone looking for a trustworthy and caring insurance agent!"
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Abby Carter

April 14, 2025

5  out of  5
rating by Abby Carter
"Very helpful and nice to speak with."
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Marling Reyes

April 14, 2025

5  out of  5
rating by Marling Reyes
"Excelente servicio me atendió Verónica excelente profesional muy amable la recomendaría sin duda alguna gracias por su servicio"
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krazykyle171

April 9, 2025

5  out of  5
rating by krazykyle171
"Me and my partner set up an account with Kalyn. She was very friendly, attentive, and knowledgeable about the various insurance packages available and we came up with the perfect plan to fit our needs."
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Nick Baker

April 3, 2025

5  out of  5
rating by Nick Baker
"Karla was incredibly helpful, informative and made a genuine effort in her attempts to get a hold of me to help save me money on my car insurance."
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Gloria Derowitsch

March 28, 2025

5  out of  5
rating by Gloria Derowitsch
"Was very helpful"
We responded:
"Thank you! "
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Abcde Cox

March 28, 2025

5  out of  5
rating by Abcde Cox
"Veronica Aguilar is such a lovely individual, very prompt with updating me with my new policy and keeping me up to date the process. I love the ease of service from State Farm in general but love the staff here and highly recommend this location if you live in SE Salem."
We responded:
"We truly appreciate your glowing review! It’s fantastic to hear that Veronica provided you with prompt updates and made your experience smooth. We're proud of our team and their dedication to serving our customers. Thank you for recommending us, and we look forward to continuing to assist you in the future!"
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Alma

March 25, 2025

5  out of  5
rating by Alma
"Exelente servicio"
We responded:
"Thank you! "
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V B

March 19, 2025

5  out of  5
rating by V B
"Karla is professional, friendly and very knowledgeable. She found the best homeowners and auto insurance to fit my needs. She made me feel like part of the Michael Delgado, State Farm family. Thank you!!!"
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Karla was able to provide you with the right homeowners and auto insurance while making you feel like part of our family. Your satisfaction is our priority, and we’re here for you whenever you need assistance in the future. Welcome to the State Farm family!"
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Beronica Galindo

March 18, 2025

5  out of  5
rating by Beronica Galindo
"Karla was great, found me a great rate! friendly and the whole process was fast."
We responded:
"Thank you for your kind words! We're so pleased to hear that Karla was able to secure a great rate for you and that the process was quick and friendly. Your satisfaction is important to us, and we look forward to serving you again in the future!"
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Izneida Acosta

March 14, 2025

5  out of  5
rating by Izneida Acosta
"Estamos muy contentos y agradecidos con Verónica por su servicio con nosotros, ella es muy profesional atenta y brinda la mejor ayuda para darnos lo que buscamos. Excelente servicio y muy buena la experiencia con la oficina de Michael Delgado."
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra saber que Verónica pudo brindarles un excelente servicio y ayudarles a encontrar lo que necesitaban. Apreciamos su confianza en la oficina de Michael Delgado. Si necesitan algo más en el futuro, no duden en comunicarse con nosotros."
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Hugo Cruz

March 14, 2025

5  out of  5
rating by Hugo Cruz
"Thank you Karla Lopez for your excellent service, and your professionalism. You made the process easy ."
We responded:
"We’re so glad to hear that Karla provided you with excellent service and made the process easy for you! Your appreciation truly means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thank you for choosing us!"
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Malinda Hoke

March 13, 2025

5  out of  5
rating by Malinda Hoke
"They are always quick to respond and give me the best rates. I have been with State Farm’s since I was 16. I have never had an issue that they couldn’t fix. :)"
We responded:
"Thank you for being a loyal State Farm customer since you were 16! We truly appreciate your trust in us over the years. It's great to hear that our team has consistently provided quick responses and effective solutions for you. If you ever need assistance in the future, don’t hesitate to reach out!"
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Ben Johnson

March 7, 2025

5  out of  5
rating by Ben Johnson
"Michael Delgado and his team at State Farm did an excellent job getting me set up with auto insurance for my work truck, which I use for my painting business. They made the process smooth and easy, explained all my options clearly, and found the right policy for my needs. Their professionalism and attention to detail really stood out. I highly recommend Michael and his team for anyone looking for great insurance service!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Michael and the team were able to provide you with smooth and clear service for your work truck insurance. Your recommendation means a lot to us, and we’re here to support you with any future insurance needs. Best of luck with your painting business!"
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Rachel Aubrey

March 7, 2025

5  out of  5
rating by Rachel Aubrey
"They were so accommodating and so nice. They explained everything to me that they were going to do how long it was going to take and they were incredibly flexible with their times. I don't think I could've had a better experience and in all honesty I firmly believe that You should recommend them more often. Not to mention everyone was just so nice, in this day and age customer service seems to have dropped off a little bit. However, these guys have definitely maintained a standard above the rest."
We responded:
"Rachel, your review means a lot to us, and we sincerely thank you for sharing your positive experience! We're thrilled that Veronica provided excellent service and explained everything well. It's fantastic to hear that you saved money and have comprehensive coverage for your needs. We're grateful for your trust and look forward to assisting you in the future. - Michael Delgado - State Farm Insurance Agent, Salem, OR"
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Ryan Pruitt

March 6, 2025

5  out of  5
rating by Ryan Pruitt
"Veronica was very helpful, made the process quick and easy! Who would have guessed an insurance agent would actually be wonderful and friendly. Thanks again"
We responded:
"We're delighted to hear about your positive experience with Veronica! It’s our goal to make the insurance process as seamless as possible while providing a friendly atmosphere. Thank you for your kind words, and if you ever need further assistance, we're here to help!"
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Penny Pearce Mellott

March 6, 2025

5  out of  5
rating by Penny Pearce Mellott
"Thank you so much for all you did with all of the vehicles that I have. Sorry it took soooo looking."
We responded:
"We’re so glad we could assist you with your vehicles! No need to apologize; we understand that these things can take time. Your satisfaction is our priority, and we appreciate your patience throughout the process. If you need anything else, just let us know!"
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Michael Gibson

March 4, 2025

5  out of  5
rating by Michael Gibson
"Great people with great personalities. Professional , passionate and honest."
We responded:
"We truly appreciate your positive feedback! It's wonderful to know that you found our team to be professional and passionate. We strive to provide honest service to all our clients. Thank you for choosing us, and we're here for any of your insurance needs!"
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Hannah Daves

March 3, 2025

5  out of  5
rating by Hannah Daves
"Veronica was amazing today helping me out with getting new insurance. Very friendly and respectful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Veronica was able to assist you with your new insurance and provide you with a friendly experience. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
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Andres Nunez

February 28, 2025

5  out of  5
rating by Andres Nunez
"Antes que nada muchas gracias a Verónica ya que ella fue la agente que me ayudó para encontrar el mejor precio y servicio en la póliza deis autos la verdad son muy amables y tratan de ayudarlos lo mejor que se puede la verdad yo personalmente se los recomiendo y muchas gracias por sus servicios"
We responded:
"¡Hola! Muchas gracias por tus amables palabras. Nos alegra saber que Verónica pudo ayudarte a encontrar el mejor precio y servicio para tu póliza de autos. Tu recomendación significa mucho para nosotros, y estamos comprometidos a seguir brindando un excelente servicio a todos nuestros clientes. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias nuevamente!"
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tamina grover

February 27, 2025

5  out of  5
rating by tamina grover
"Best service I've had with any insurance company. Very helpful and the agent went was out of her way to help me out when I really needed it. Thanks again it's appericated :)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. Our team is dedicated to going above and beyond for our clients, and it's great to know that we could help you when you needed it most. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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Chau Ly

February 27, 2025

5  out of  5
rating by Chau Ly
"Karla was very helpful."
We responded:
"Thank you for your feedback! We're glad to hear that Karla was able to assist you. We strive to provide excellent service, and it’s wonderful to know that she made a positive impact. If you need any further assistance, please feel free to reach out!"
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Randy Burchfield

February 26, 2025

4  out of  5
rating by Randy Burchfield
"Michael and Veronica did an outstanding job of improving my bundled insurance needs. They save me about $1400 per year for car, home and umbrella policies. They were patient, helpful and efficient to meet my needs. I highly recommend them!!!!"
We responded:
"Thank you so much for your fantastic review! Im thrilled to hear that Veronica and I were able to assist you with your bundled insurance needs and save you money. My team is dedicated to providing exceptional service, and it's wonderful to know that our patience and efficiency made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"