Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee

Lee

October 21, 2025

5  out of  5
rating by Lee
"I’ve been with State Farm for years; my agent retired about a year ago. Since I hadn’t heard from the “new” agent, my neighbors recommended Michael Delgado. Michael did more for me in the first week as my agent than my former agent did in the 12 years I was with him. Michael was able to lower my auto coverage by $600 a year, discovered I was paying for an exposure I hadn’t had for more than two years (which lowered my premium), and reviewed my homeowner coverages to make sure it was adequately protected. If you want an insurance agent who will proactively work YOU, give Michael a call."
Profile photo of Raul Villanueva

Raul Villanueva

October 21, 2025

5  out of  5
rating by Raul Villanueva
"I loved the good communication and attention from Kalyn always respectful and the help was very good."
Profile photo of Roberto Rios

Roberto Rios

October 20, 2025

5  out of  5
rating by Roberto Rios
"Veronica was very knowledgeable and cordial I was nervous at first because my deadline for getting insured was around the corner, but she helped me with such a professional attitude. I will recommend to all my friends and family."
Profile photo of J D

J D

October 16, 2025

5  out of  5
rating by J D
"Jordan helped me change my address and get better coverage and discounts at the same time. Very helpful."
We responded:
"Thank you, J D, for your fantastic review! I'm thrilled that Veronica provided you with clear coverage options at a great price while being patient and not pushy. We're pleased to have helped you find a plan that suits your needs. Please feel free to reach out for any future insurance needs! - Michael Delgado, State Farm Insurance Agent, Salem, OR"
Profile photo of Theresa Stevens

Theresa Stevens

October 10, 2025

5  out of  5
rating by Theresa Stevens
"I would like to thank Veronica for the help with getting new insurance. It was nice experience and quick results thank you Theresa."
We responded:
"Thank you for your kind words! We’re happy to hear Veronica made the process quick and pleasant for you, and we appreciate you taking the time to share your experience."
Profile photo of Aaron Teifel

Aaron Teifel

October 9, 2025

5  out of  5
rating by Aaron Teifel
"Veronica was outstanding and walked me through the process. I was very pleased with the word process."
We responded:
"We’re glad to hear Veronica provided outstanding support and guided you through the process, it’s great to know you were pleased with how everything went, thank you for your feedback!"
Profile photo of Imelda Vera

Imelda Vera

October 6, 2025

5  out of  5
rating by Imelda Vera
"I just switched to State Farm. Veronica was the person who helped me navigate this entire process. Veronica is an incredible person; she answered all my questions and was incredibly helpful. So, if anyone is interested in an insurance company, this is the right one. Ask to speak with Veronica. Me acabo de mover con State Farm, Veronica fue la persona que me ayudó a hacer todo este proceso. Veronica es una persona increíble, contestó todas mis preguntas, me ayudó demasiado. O sea alguien le interesa una aseguranza esta es la correcta y pide hablar con Veronica. Ella ha la Español."
We responded:
"Thank you for sharing your experience! We’re so glad Veronica could guide you through the process and provide such helpful support. We appreciate your recommendation and are happy to offer assistance in both English and Spanish to make things easier for our clients. ¡Gracias por compartir tu experiencia! Nos alegra mucho que Veronica haya podido guiarte durante todo el proceso y brindarte un apoyo tan valioso. Agradecemos tu recomendación y estamos encantados de ofrecer ayuda tanto en inglés como en español para facilitar las cosas a nuestros clientes."
Profile photo of Ivonne Villatoro

Ivonne Villatoro

October 3, 2025

5  out of  5
rating by Ivonne Villatoro
"Veronica was very helpful and happy with the service"
We responded:
"Thank you! "
Profile photo of Sara Nuñez Chavez

Sara Nuñez Chavez

October 3, 2025

5  out of  5
rating by Sara Nuñez Chavez
"Muy duenos días la atención muy amable y a mena para mi 10 de 10 la atención con Veronica"
We responded:
"¡Buenos días! Muchas gracias por tus amables palabras. Nos alegra mucho saber que Veronica te brindó una atención amable y agradable, y que calificas tu experiencia con un 10 de 10."
Profile photo of dak a

dak a

October 2, 2025

5  out of  5
rating by dak a
"The customer service was amazing. Karla helped me and was very professional and quick at her job. I got a new plan with State Farm within 10 minutes and I’m very happy I chose them!"
We responded:
"It’s wonderful to hear Karla provided such professional and efficient service, getting you set up quickly, we’re glad you’re happy with your new plan and appreciate you choosing State Farm!"
Profile photo of dak a

dak a

October 2, 2025

5  out of  5
rating by dak a
"The customer service was amazing. Karla helped me and was very professional and quick at her job. I got a new plan with State Farm within 10 minutes and I’m very happy I chose them!"
We responded:
"It’s wonderful to hear Karla provided such professional and efficient service, getting you set up quickly, we’re glad you’re happy with your new plan and appreciate you choosing State Farm!"
Profile photo of Garret Lane

Garret Lane

September 26, 2025

5  out of  5
rating by Garret Lane
"It was such a pleasure to have such a professional and supportive interaction to establish my insurance again!"
We responded:
"We’re delighted to hear you had a professional and supportive experience setting up your insurance, thank you for sharing your kind words!"
Profile photo of Vicky Gonzalez

Vicky Gonzalez

September 25, 2025

5  out of  5
rating by Vicky Gonzalez
"Exceptional service!! :)"
We responded:
"Hey Vicky, Thanks a lot for the awesome review! I'm really happy you had a great experience with our customer service!! If you need anything else, don't hesitate to reach out. - Michael Delgado - State Farm Insurance Agent, Salem, OR"
Profile photo of Brooke Vogt

Brooke Vogt

September 14, 2025

5  out of  5
rating by Brooke Vogt
"Jordan was very helpful with transferring my policies when I moved. Highly recommend!"
We responded:
"We appreciate your recommendation and are glad Jordan could assist with your policy transfer, thank you for sharing your positive experience!"
Profile photo of Rachel Guevara

Rachel Guevara

September 12, 2025

5  out of  5
rating by Rachel Guevara
"Really appreciated the good communication and friendly service"
We responded:
"Thank you for your kind words! We’re glad our team could provide clear communication and a friendly experience for you."
Profile photo of Goldie Roberts

Goldie Roberts

September 10, 2025

5  out of  5
rating by Goldie Roberts
"I talked to Kayln DuPont,she was very helpful and informative in getting insurance . We definitely recommend this insurance company. Very good customer service."
We responded:
"We’re happy to hear that Kalyn provided helpful and informative service, thank you for recommending our agency, and we appreciate your kind words about the customer service!"
Profile photo of Matt Davis

Matt Davis

September 10, 2025

5  out of  5
rating by Matt Davis
"Veronica was super helpful and thorough in helping us switch over from our previous insurance company."
We responded:
"Thank you for your feedback, we’re glad Veronica could assist you smoothly with your switch, and we appreciate you trusting us with your insurance needs!"
Profile photo of Mikayla Venable

Mikayla Venable

September 8, 2025

5  out of  5
rating by Mikayla Venable
"Veronica was very helpful and knowledgeable and was able to get me a good rate compared to other companies."
We responded:
"We appreciate you sharing your experience, it’s great to hear Veronica’s knowledge and assistance helped you secure a competitive rate, thank you for choosing us!"
Profile photo of Leslie Lopez

Leslie Lopez

September 4, 2025

5  out of  5
rating by Leslie Lopez
"I’m very happy with my experience that I got working with Karla. She explained everything to me , got me a really good policy."
We responded:
"It’s great to hear you had a positive experience with Karla and that she took the time to explain everything clearly while finding you a solid policy, thank you for sharing your feedback!"
Profile photo of Theresa Polejewski

Theresa Polejewski

September 3, 2025

5  out of  5
rating by Theresa Polejewski
"Karla made shopping for insurance a breeze. She secured the best rates for me, and I now have renters', life, and vehicle insurance at a reasonable price – something I couldn't achieve with Progressive. Karla at State Farm is a true professional! She's warm, sweet, and an excellent listener. I felt completely at ease discussing my needs with her over the phone. Plus, she never pushed me to buy anything I didn't want. I highly recommend State Farm, and I hope you get to work with Karla too!"
We responded:
"We’re so glad to hear Karla made the insurance process easy and comfortable for you, it’s fantastic that she helped you find the right coverage at a great price without any pressure, thank you for your thoughtful recommendation!"
Profile photo of Andrew Rocker

Andrew Rocker

September 2, 2025

5  out of  5
rating by Andrew Rocker
"Excellent experience. Everyone I worked with was extremely helpful. My agent, Karla Lopez, was really first rate. She was responsive to my questions and really worked to find me the best rates. No hesitation in recommending Karla and the entire Delgado agency!"
We responded:
"Thank you for your kind words! We’re proud to have Karla and the entire Delgado agency on your side. Your recommendation means a lot to us, and we’re glad you had such a positive experience."
Profile photo of Yasmin Barocio

Yasmin Barocio

August 26, 2025

5  out of  5
rating by Yasmin Barocio
"I recently switched to State Farm and couldn’t be happier with the experience. Not only did I get a much better deal for both my auto and home insurance, but the process was smooth and stress-free. Kalyn was incredibly helpful—she took the time to explain my options clearly, answered all my questions, and made sure I felt confident about my coverage. I’m so glad I made the switch and highly recommend working with Kalyn at State Farm!"
We responded:
"We’re thrilled to hear your switch to State Farm went smoothly and that Kalyn provided such clear and helpful guidance, it’s great to know you feel confident in your coverage and are happy with your savings, thank you for the recommendation!"
Profile photo of Erika DeCrozuc

Erika DeCrozuc

August 23, 2025

5  out of  5
rating by Erika DeCrozuc
"Bought a car yesterday and needed insurance immediately. I was able to get help and in a few minutes, I was on my way! I also opted for the discount program after it was very carefully explained. Jordan went ABOVE AND BEYOND to help me and I am so satisfied and I got a great price! Thank you Jordan and thank you StateFarm!!"
We responded:
""It’s wonderful to hear Jordan went above and beyond to get you insured quickly and explained everything clearly, we’re glad you’re satisfied with the service and the price, thank you for choosing State Farm!" "
Profile photo of Joyce McClain

Joyce McClain

August 14, 2025

5  out of  5
rating by Joyce McClain
"Karla is an exceptional agent and a real go-getter. She followed up a lead from me about insurance. She is very knowledgeable about her product. I would highly recommend her to others looking for auto insurance"
We responded:
"We’re grateful for your recommendation and happy to hear Karla’s expertise stood out. Thank you for your feedback. "
Profile photo of Shawn Quitt

Shawn Quitt

August 13, 2025

5  out of  5
rating by Shawn Quitt
"Very experienced and knew exactly what she was talking about! Will highly recommend"
We responded:
"Thank you for your kind words and recommendation! We’re proud to have such knowledgeable team members, and we appreciate you taking the time to share your experience."